Privacy Policy
CloudRunFast is committed to protecting the personal data of our clients, prospects, and website visitors. This Privacy Policy explains what information we collect, why we collect it, and how we safeguard it in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation, or GDPR) and applicable French law.
The data controller for this website is CloudRunFast, headquartered at 18 Rue de Belfort, 25000 Besançon, France. You may reach our privacy desk at [email protected].
Information we collect. When you submit an inquiry, request a proposal, or engage our services, we may collect your name, business email address, telephone number, company name, project brief details, and billing information. Our website may also process limited technical data such as IP address, browser type, and pages viewed for security and performance purposes.
Purpose and legal basis. We process personal data to respond to inquiries, deliver contracted infrastructure services, issue invoices, maintain legal and tax records, and improve our website. Our legal bases are the performance of a contract (Article 6(1)(b) GDPR), legitimate interests in operating and securing our services (Article 6(1)(f)), and consent where required for optional communications (Article 6(1)(a)).
Data retention. Inquiry records are retained for up to 24 months after the last interaction. Contractual and invoice records are retained for the statutory period required under French commercial and tax law. You may request earlier deletion of non-essential records at any time.
Sharing and international transfers. We do not sell personal data. We share data only with processors who support our operations (for example, email delivery, payment processing, and cloud hosting) under written data-processing agreements. Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as Standard Contractual Clauses.
Your rights. Under the GDPR you may request access to your personal data, rectification, erasure, restriction of processing, data portability, and you may object to certain processing. You also have the right to lodge a complaint with a supervisory authority, including the CNIL in France.
To exercise any of these rights, write to CloudRunFast at 18 Rue de Belfort, 25000 Besançon, France or email [email protected].